IP Management
Overview
IP Management
IP rules let you allow or block access by source IP. Use this to lock down admin-only apps, reduce abuse, or enforce region / network policies.
IP rules are app-scoped. Select the app first, then add whitelist/blacklist entries.
When to use
Whitelist vs Blacklist
Whitelist
Allow only trusted networks. Best for private tools and early beta.
Blacklist
Block known abusive IPs. Best for public apps where you can’t restrict everyone.
VPN / Proxy rules
Optional anti-anonymizer control when you need stricter identity binding.
Setup
Add a Rule
1
Choose list type
Pick whitelist or blacklist based on your goal.
2
Add the IP
Add a single IP. Use a note/label to remember why it exists.
3
Validate in Logs
Test a login and confirm the request path is allowed.
If a real customer gets blocked by accident, you’ll see it in Logs. Fix by removing the entry or switching strategy (blacklist instead of whitelist).
Troubleshooting
A User Says "I'm Blocked"
Ask for their public IP and the exact time they tried. Then check the Logs page for that app and time. If a rule is blocking them, you can either remove the rule or add their IP to the whitelist (if you’re in whitelist mode).
Pro tip: If you support a public app, prefer blacklist mode. Whitelist mode is best for private/beta apps.